WATCH NOW:
Charlie Aldis, Maven IT Co-Owner and EVP of Sales and Marketing, shares awesome tech secrets for franchisees on Luke Frey of The Successful Franchisee’s Beautiful View podcast.
Technology is great – when it works. When it doesn’t, your business stands still. Few franchise businesses open their doors to deal with the headaches that come with downtime and tech glitches.
Franchise businesses increasingly rely on technology every second of every day for various reasons. If you walk into any brick-and-mortar location, look around and you’ll see wifi access points, security cameras, point-of-sale systems, digital signage, phones, and more. You really cannot run a brick-and-mortar franchise without these technology elements. Most franchisees cobble together the technology pieces necessary to operate their businesses using a disparate bunch of providers, and that opens the door to tail-chasing and finger-pointing when things go wrong.
But… it doesn’t have to be this way! Maven IT’s seamless technology solutions, backed by leading advancements in AI and the expertise of reputable IT professionals, can help you simplify technology and even (gasp!) make it easy to manage.
Maven IT provides all-encompassing technology services that cover everything that touches your network, and the network itself.
Our customers love us because we solve tech problems before they even happen
To be successful and appear seamless, technology needs to work together. It needs to work correctly over a fully secure network. There’s a lot that goes into making that happen. When franchise business owners procure technology aspects themselves from different providers, it presents a problem.
For example: You walk into a coffee shop. The line is almost to the door. You immediately sense something is wrong. Sure enough, their credit card processor is down. Since your time is valuable, you leave. You head down the street to another coffee shop. And from that day forward, it becomes your new favorite coffee spot. Don’t haphazardly lose customers like this!
Maven IT proactively and remotely detects threats that can cause issues, like downtime at a coffee shop, by using a sophisticated combination of artificial intelligence (AI) and machine learning. In short, threats are stopped before they can wreak any havoc on your store.
If a threat does break through, our endpoint detection and response capabilities quickly contain the threat, so it can be appropriately dealt with, and quickly. What’s more, we can dispatch our network of expert technicians across the U.S. when issues at a physical location require heavier lifting.
When you partner with a one-stop IT shop like Maven IT, you don’t need to play phone tag with various vendors trying to track down and resolve ominous technology issues. That’s why so many businesses and franchises trust Maven IT. We simply make life easier for franchise businesses through our all-in-one comprehensive solutions.
