How to Improve Franchise Performance with Technology

Our Chief Revenue Officer Charlie Aldis shares how franchise performance can be improved with technology on the awesome 808 podcast. Watch now! Catch more of his insights and tips below.

MAVEN IT x 808 Podcast

Are you a multi-unit franchisee? Do not procure or manage your technology yourself! 

More locations = more technology issues. A trusted technology partner like Maven IT can handle all of the gaffes and glitches, often solving these issues before they happen or become a problem. 

How? By proactively monitoring your network. We will uncover and solve problems before you even notice them, significantly reducing the probability of a security breach. In the time it would take a DIYer to troubleshoot, diagnose the issue and track it down with distribution partners, a full-service IT partner like Maven IT could easily identify and resolve the problem.

Eliminate the downtime at locations. Keep customers happy. You don’t want to have people lining up at your point-of-sale system or walking out the door because there’s a long line. Gift yourself peace of mind. Your time, energy and focus are precious and limited. Spend resources growing your franchise empire rather than chasing down technology problems. 

If you’re a franchisor, a trusted technology partner can help elevate your brand to the point where you can sell more to more franchisees. If you leave franchisees twisting with technology, they quickly become disenchanted. Having a reliable one-stop IT shop at the ready equips your franchisees for success, streamlines operations, and helps you open more locations and increase revenue. 

Take it from Alline Salon Group, a multi-unit franchise group with 370+ locations. They partnered with Maven IT to handle 100 percent of their IT infrastructure. As a result, they have improved their employee and customer experience. They have happier stylists and repeat customers. Technology upgrades allowed for better data capture and analysis. This enabled them to discover opportunities, such as how to improve operational efficiencies, where to reallocate resources and open new stores. A true success story, they have increased overall business effectiveness and profitability. 

Here at Maven IT, we understand the franchise world. We are a managed network provider for franchises. We know how much you need to get done in a day. We believe your technology should work as hard as you do, and do it seamlessly. We take responsibility for making sure that your technology is working all the time, and we do that proactively. 

Our services encompass the installation, configuration and ongoing management of all the technology a franchise requires. This includes anything that touches the network and the network itself, such as POS systems, store and guest wifi, phones, security cameras, digital signage, in-store music, firewall, switches, low-voltage cabling and internet access. Plus, we facilitate compliance, such as PCI compliance, and offer best-in-class cyber security services. We also provide free unlimited phone support through our US-based Help Desk seven days per week for all of our customers. 

Ready to take your franchise performance to the next level with a trusted technology partner like Maven IT? Let’s talk!