How to Choose Tech Support for Your Multi-Unit Franchise Business

Technology is always changing. It can be tough to keep up with upgrades across your franchise network. Security updates, mobile optimization, up-to-date POS system, reliable wifi… it’s overwhelming, especially when you have multiple locations to manage.

The right support can make all the difference

A comprehensive technology partner can help keep all of this, and more, in check so you can focus on building your growing empire. When looking for a technology provider, keep these “dos” and “don’ts” in mind:

DON’T buy direct from an internet service provider for your franchise locations

Did you know that the number one delay in new location openings is internet access installation? Make sure you have the right internet provider, product and speed when opening a location.

You can significantly upgrade your internet’s service and capabilities when you hire a tech partner like Maven IT instead of a general contractor or internet service provider (ISP). When you work with Maven IT instead of an ISP, you:

Get access to better deals, discounts and promotions
Don’t have to purchase anything from a bundle
Have corporate-grade service and support with free replacements
Get more secure internet, separate guest and store networks and a free splash page for your guest wifi network

DON’T “DIY” your IT or piecemeal work to general contractors

When you choose to work with a dedicated technology partner like Maven IT, you instantly expand your employee base to include a whole department of certified IT professionals – for a fraction of the cost. The level of service and quality we can provide compared to a general contractor is second to none. We provide and manage any and all services that touch your network, and the network itself. Set up your store technology and support the right way from the start.

DO use a single, comprehensive technology provider with franchise expertise

Delivering consistent positive customer experiences across locations is critically important to a multi-unit franchise’s success. Using a single, comprehensive technology provider like Maven IT for all of your locations can keep things simple for you and seamless for your customers.